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Privacy Policy

Last updated: July 2026

What we collect

Order details: name, email, phone, WhatsApp number, and delivery address — needed to fulfil your order.
Account details: your name, email, and a securely hashed password if you create an account.
Messages: anything you send via the contact form, reviews, or newsletter signup.

How we use it

To process and deliver your orders, and send order updates by email.
To respond to your questions and review submissions.
To send the newsletter — only if you subscribed, and you can unsubscribe any time.

We never sell your personal data. Delivery details are shared with courier partners solely to deliver your order.

Cookies

We use strictly necessary cookies only: a session cookie to keep you logged in and a cart cookie so your basket survives page reloads. We do not run third-party advertising trackers.

Security

Passwords are stored using strong one-way hashing (bcrypt). All traffic is encrypted over HTTPS. Access to order data is restricted to authorised staff.

Your rights

You may request a copy of the data we hold about you, correct it, or ask us to delete your account and history. Email us and we will act within 30 days.